General Terms and Conditions

These Terms and Conditions set out the rules for using WishWin Casino and explain the relationship between us and anyone who creates an account or uses the platform. They cover eligibility, account security, permitted use, payments, promotions and how to raise a dispute. By using WishWin Casino, you agree to follow these terms and any conditions shown for a particular game or offer. Please read them before registering or depositing. If you do not agree, do not use the service. Access to WishWin Casino is limited by location, and creating an account does not override any local restriction.

Eligibility

You must be at least 18 and legally permitted to use the service where you are located. The United Kingdom is a restricted territory. Do not register from the UK or use a VPN or other method to bypass a location restriction. Access to a page does not mean that registration, deposits or play are permitted in your location.

Account Responsibilities

Only one account is permitted per person. Enter accurate personal details and keep them up to date. Your account and payment methods must be your own. Keep your password private and tell support if you believe someone else has accessed your account.

Identity, address and payment-method documents may be required before a withdrawal or at another point during account use. If requested information is not provided, account functions may remain unavailable. You are responsible for activity carried out through your account unless you have reported unauthorised access.

Acceptable Use

Use WishWin Casino only for lawful, personal purposes. Do not use another person’s account or payment method, provide false information, interfere with games or systems, or attempt to bypass account or location restrictions. We may restrict access where use breaches these terms.

Bonuses and Promotions

Promotions are available only to eligible accounts in eligible locations. Each offer has its own conditions, including any deposit requirement, wagering requirement, maximum bet, eligible games and expiry date. Read those conditions before accepting an offer.

Bonus funds and free spins may not be withdrawable until their conditions are met. An offer shown for another country does not apply to your account. Promotions are not available to users in restricted territories, including the UK.

Deposits and Withdrawals

Available payment methods, currencies and limits depend on your eligible location and account. Use a payment method in your own name. A deposit does not remove the need to complete identity checks.

Withdrawal requests are subject to account verification, payment availability and any applicable bonus conditions. Processing times and limits can vary by method and account status. Check the terms displayed in the cashier before making a transaction.

Disputes

If you have a question about a transaction, game result, bonus or account decision, contact support with your account details and a clear description of the issue. Keep relevant transaction references and correspondence. We will review the information provided and respond through an available support channel. Do not send passwords or full payment credentials in a support message.

Changes to These Terms

We may update these Terms and Conditions. The current version applies when you use the service, subject to any notice or consent required by applicable rules. Review the terms when they change. If you do not accept an update, stop using WishWin Casino and contact support about any remaining account balance.